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Laibot Intelligent Customer Service Solution

Combines the power of conversational AI and your team to delivery high-quality automation customer support through multiple channels Combines the power of conversational AI and your team to delivery high-quality automation customer support through multiple channels

70% FAQs can be answered by our chatbots

80% Less time spent with agents

10% Average order growth

Help brands and retailers sellers
Overseas gold digger
AI intelligent bot

World's leading

AI service provider

Online 24/7

to automatically reply

100+ languages

available for chat

Preset solutions

for e-commerce business

Keep customers happy and

Generate more leads

Save time

for your agents

Live Chat Platform

Respond to customer inquiries quickly and easily, increase customer satisfaction

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Laibot AI Solution for Comments

Online 24/7 to respond to your customers’ comments/messages on Facebook and Instagram, attracting customers and generating leads for your business.

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Laibot AI Solution for Emails

Automate email conversations with customers all over the world to improve customer experience and reduce waiting time. Optimize your customer service by managing all the email accounts in one place, putting order history at your agents' fingertips.

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Laibot AI Solution for Stores

Respond faster as you manage all of your conversations from a single platform. Laibots handle customer inquiries from pre-sale to follow-up and speak in over 100 languages. Order information is displayed beside each conversation and auto-translations help live agents improve customer service.

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Dedicated and Experienced AI Leadership

Rulai scientists are passionate about artificial intelligence, applying for more than 100 US patents and winning dozens of research titles around the world.

Frequently Asked Questions (FAQs)

  • Q:
    How long does it take to get a Laibot bot online?
  • A:
    Laibots can go online in real time, and the built-in corpus can cover more than 80% of users' questions.
  • Q:
    What kind of messages can I reply to?
  • A:
    Automatically send replies in any format. Respond with pictures, text, website links, and emojis.
  • Q:
    What languages can the chatbot understand and reply with?
  • A:
    Your Laibot can understand and reply with any language in the world. Traditional Chinese, English, Vietnamese, German ... any language will work!
  • Q:
    Are multiple bots needed to reply to messages in different languages?
  • A:
    You do not need to build multiple chatbots, one bot can handle responses in all languages.